We will not and do not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information from Twisted Glasshouse.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.
What we collect
For purchases, you may need to provide the following information:
Credit Card Number
Name on Credit Card
Credit Card Billing Address
3-Digit Security CCV Code
Why we need your information
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Ship goods to your address, otherwise without your address, we could not ship the goods correctly.
- Charge your Credit Card for payment.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Please do not provide sensitive personal information to us by e-mail. Instead, use our web forms, which employ SSL technology. However, if you choose to correspond with us via email, we will retain the content of your email message together with your email address and our responses. We use administrative, technical and physical security measures to protect our computing infrastructure and your personal information from unauthorized use, access, modification or disclosure.
Your IP Address & Cookies
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web servers to prevent fraudulent activity and transactions to protect your privacy.
We are committed to making sure your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The shopping cart information, including any credit card or address information is transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. This secure layer provides up to 256 bit encryption for the most secure way of transmitting information on the internet. We do not transmit financial information by email. Order information is stored in a password-protected area, only accessible by authorized personal. Please contact us if you have any questions or concerns.